Terms and conditions

Intronics España offers a wide range of products, but without sufficient stocks this has no value at all. Our strategy to ship out orders placed before 2pm on the same day, means large stocks are required. Whether you require a single cable or 15,000 network cables, Intronics España can supply within 24/48 hours.


TERMS OF SALE

Prices

Check the prices on the internet through our website, for this request “login” and “password”, or to the commercial department a price list.

Intronics reserves the right to change prices without prior notice, for better pricing information visit our website www.intronics.es.


Payments

Payment of the goods will be made by prior transfer, refund or as agreed with the customer.


Returns / RMA

All returns must follow the following rules:

RMA:

  • Prior notice to our RMA department.
  • RMA form, copy of the invoice.

Commercial returns:

  • The product will have to be returned in perfect condition, with its original packaging without stickers, prices or other remains.
  • Items that the customer has mistakenly requested and that Intronics has to ask suppliers exclusively for that customer will have a charge of 15% during the 15 days following its delivery. After the 15 days no returns will be accepted.

The material that is not returned under these conditions will not be accepted for its return.


Warranty

All our articles have a six-month warranty, except those that by law are classified as consumer electronics, which are extended to two years and except factory guarantees that increase this period.


Collection of material

The collection of material will be prior notice after having placed the order by phone or e-mail.

The pick-up time in our facilities will be from Monday to Thursday between 8:30 and 5:00 p.m., and Friday from 8:30 p.m. to 2:00 p.m.


Cancellations

Cancellations will be in writing via e-mail.


Delivery

Orders placed before 4:00 p.m. will be shipped that same day from our warehouse in Malaga according to Stock and will be delivered within a period between 24 and 48 h. (Except fridays, until 1pm.).

The material that we do not have in our facilities will be supplied within a maximum period of 3/4 business days if it is available in our central warehouses. (We recommend you check availability of products at www.intronics.es).


Sales

Our business hours are Monday through Thursday from 8:30 a.m. to 5:30 p.m., and Friday from 8:30 a.m. to 2:30 p.m. Except in the summer months.


Processing of personal data in compliance with AVG/GDPR

When you register for, or make use of our services, you provide us with personal data. By doing so, you agree that Intronics is authorized to process the provided information or personal data to comply with her legal or contractual obligations. Please read our privacy statement, as can be found on our website, attentively. If you do not agree with the processing of your personal data as explained in our privacy statement, we request that you do not make use of our services.